Privacy Policy

Privacy Policy

beautifulbeanbags understand that privacy is an important issue to our customers and website visitors, and are committed to ensuring that the data you provide to us is kept secure. This privacy policy sets out what information we collect and why, as well as how we use and store that data. All our customers and website visitors are encouraged to read this policy before using our site and service.

By continuing to use our website and service you are implying acceptance of this policy. We reserve the right to make changes to the policy from time to time, and encourage our customers and visitors to check back every now and then to ensure they are happy with any changes that have been made.

 

The information we collect

As a general rule we only collect data relating to the processing of your order or the delivery of goods. However, we reserve the right to collect from time to time information relating to competitions, special offers, marketing or for other reasons. The information we collect is limited to:

• Your name

• Your address

• Your contact information including telephone numbers and email addresses

• Demographic information such as your postcode

• Information relevant to customer surveys, competitions or offers

 

How we the information you give us use

The information we gather is used for the following purposes:

• To process orders

• To answer enquiries

• To improve our service to you

• For internal record keeping

• For occasional marketing regarding special offers, sales or promotions

 

Keeping your information

For auditing purposes we are required to keep a record of all contact, enquiries and personal information for a reasonable period of time. Details relating to orders may be kept for longer, stored in document archives either on or off site. Every endeavour is made to keep your personal details and information safe and secure at every stage of our data handling, whether that information is kept electronically or physically.

To prevent unauthorised access to the information we hold about you, beautifuleanbags have put in place reasonable measures in terms of both managerial procedures and physical / electronic security. Sections of the website where you are asked to enter personal data (such as email addresses, address data, credit card details and other sensitive information) are protected by SSL technology and encrypted to keep your information safe.

 

 Passing your information to 3rd parties

beautifulbeanbags never sells, distributes, discloses or otherwise shares your personal information with any third party without your prior and explicit consent. When you place an order, you are consenting to us sharing your details with the courier appointed for delivery.

in the event that your account is in arrears and we are unable to retrieve the funds from you directly, we reserve the right to pass your details to a collection agency to recover the monies owed. We also reserve the right to release your details upon request in any situation where we are required to do so.

 

External links on our site

We sometimes place useful links on our site to places we hope you will find useful or interesting. We cannot be held responsible for any privacy issues relating to your use of these external sites, and encourage you to read the privacy policies of those sites in question before making use of their services. More information on external links is available in our Terms and Conditions.

 

Cookies

Our site uses cookies which are designed to improve the user experience. These cookies do not store any personal information about you, but may store information regarding your session, preferences and activity to improve the service you receive from our website.

Cookies can be disabled in your browser settings should you wish to do so. Please consult the help files for your specific browser to find out how to do this. If you decide to disable cookies you may be affected by reduced functionality on the website.

As well as the cookies we have set ourselves on this site, you may be tracked by cookies set by other users, such as the operator of your browser or of the site you last visited. These third party cookies are beyond our control but will act in the same manner as our own, tracking your activity and preferences but not storing any personal information.

To find out more about cookies on the internet, visit www.aboutcookies.org